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Over the past decade, food businesses have created detailed maps of the terrain they wish to ‘conquer’ and developed operational guides and strategic briefs on how to achieve this. With COVID-19, the maps are really...

What does the consumer want in relation to Food Delivery Services? They surely want to know that the food product they’ve ordered is fresh, safe and good. What kind of a food management system is...

A quick look at the history of food delivery, from the early years of boom/bust 1996 – 2001 to the growth phase 2001 – 2018, seems to indicate that a big shake-up is coming and...

Should Food Delivery Platforms be able to recall a food item that has been ordered through their App? Are they required to have this capability? Do they? Food Delivery Platforms do not consider themselves to...

Following the recent deaths of several customers who suffered allergic reactions from the food they bought through delivery and collection platforms, Just Eat has published a press release and Deliveroo has made several statements, detailing...

Amazon, without doubt, has been broadening the reach of the world’s most advanced logistics platform and is now sharpening its focus on food. Food management (production, packaging, service, delivery, etc) is however a very complex...